Customer Care Specialist I
3.
1 Wilsonville, OR Wilsonville, OR Full-time Full-time $21 - $23 an hour $21 - $23 an hour 4 days ago 4 days ago 4 days ago Precision Countertops is a leading custom countertop manufacturer in the United States; we service Oregon, Washington, Idaho, Montana and Alaska.
With over thirty-five years of experience manufacturing and installing countertops, we have thousands of satisfied customers.
We are recruiting for a remote Customer Care Specialist (level I).
Our success lies in the people we hire.
Duties &
Responsibilities:
Communication with customers is priority #1 Be a part of the team, ready to jump in wherever needed.
Provide world class customer service to our customers with urgency and compassion.
Be a customer service champion, problem solve issues daily, construction projects often have challenges.
Manage and direct client projects Maintain exceptional working relationships with customers, designers, expediters, contractors, and other staff to provide an outstanding customer experience Work a series of critical reports daily to ensure all aspects of each project are running smoothly by taking personal responsibility for their completion Other tasks to support the overall team as assigned by Manager
Qualifications:
Strong phone communication and written communication for good customer service.
Exceptional multi-tasking skills with an ability to prioritize task Expert in problem resolution, and thinking outside the box Self-Directed worker capable of staying on task with minimal supervision Construction background or experience important Excellent written communication and business email skills Experience using Outlook and other Microsoft Office programs Great attention to detail Ability to learn multiple computer programs and proficient typing skills Worked as a Customer Care Agent with Precision or another countertop company for 6 months or more
Benefits:
Medical/Dental 401K/discretionary match FSA/H.
S.
A.
Supplemental benefits through Aflac (Vision, life insurance, short term disability) Paid Holidays/Sick/Vacation Employee discount programs Employee referral program Precision Countertops is a proud Equal Opportunity Employer.
Job Type:
Full-time Pay:
$21.
00 - $23.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance Work from home Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Remote Application Question(s):
Do you live in one of the following states; Oregon, Washington, Idaho, Montana, or Alaska?
Experience:
Construction Industry Work:
2 years (Required) Language:
English and/or Spanish (Preferred) Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Wilsonville, OR Wilsonville, OR Full-time Full-time $21 - $23 an hour $21 - $23 an hour 4 days ago 4 days ago 4 days ago Precision Countertops is a leading custom countertop manufacturer in the United States; we service Oregon, Washington, Idaho, Montana and Alaska.
With over thirty-five years of experience manufacturing and installing countertops, we have thousands of satisfied customers.
We are recruiting for a remote Customer Care Specialist (level I).
Our success lies in the people we hire.
Duties &
Responsibilities:
Communication with customers is priority #1 Be a part of the team, ready to jump in wherever needed.
Provide world class customer service to our customers with urgency and compassion.
Be a customer service champion, problem solve issues daily, construction projects often have challenges.
Manage and direct client projects Maintain exceptional working relationships with customers, designers, expediters, contractors, and other staff to provide an outstanding customer experience Work a series of critical reports daily to ensure all aspects of each project are running smoothly by taking personal responsibility for their completion Other tasks to support the overall team as assigned by Manager
Qualifications:
Strong phone communication and written communication for good customer service.
Exceptional multi-tasking skills with an ability to prioritize task Expert in problem resolution, and thinking outside the box Self-Directed worker capable of staying on task with minimal supervision Construction background or experience important Excellent written communication and business email skills Experience using Outlook and other Microsoft Office programs Great attention to detail Ability to learn multiple computer programs and proficient typing skills Worked as a Customer Care Agent with Precision or another countertop company for 6 months or more
Benefits:
Medical/Dental 401K/discretionary match FSA/H.
S.
A.
Supplemental benefits through Aflac (Vision, life insurance, short term disability) Paid Holidays/Sick/Vacation Employee discount programs Employee referral program Precision Countertops is a proud Equal Opportunity Employer.
Job Type:
Full-time Pay:
$21.
00 - $23.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance Work from home Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Remote Application Question(s):
Do you live in one of the following states; Oregon, Washington, Idaho, Montana, or Alaska?
Experience:
Construction Industry Work:
2 years (Required) Language:
English and/or Spanish (Preferred) Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
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