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Customer Service SAP Business Analyst - SAP, service management,

Company Name:
CyberCoders
Customer Service SAP Business Analyst - SAP, service management, Customer Service SAP Business Analyst - SAP, service management, - Skills Required - SAP, service management, Plant Maintenence, Sales & Distribution, Finance
If you are a Customer Service SAP Business Analyst with experience, please read on!
We are a global technology company who is in the process of standardizing all our companies legacy systems into the current company SAP template.
We are in the process of implementing SAP CS throughout multiple locations and need a strong business analyst to support the projects.
What You Will Be Doing
Our ideal candidate will have strong SM/CS configuration experience particularly in service orders, as well as have hands on PM experience.
Duties & Responsibilities
Strong SAP technical, configuration, and business area knowledge in CS/PM module.
Be able to configure the module assigned at a project level.
Extensive knowledge of repairs processing, goods receipt, storage location and tracking, integration with SAP Sales Order processing and Finance aspects to track costs of repair, details of repair and final invoice to customer.
Extensive knowledge of replacement processing including scrap and refurbishment processing.
Equipment master setup, tracking and integration with warranty tracking and coordination with SD and FI modules for reporting of warranty recognition.
Extensive knowledge of Service work orders and integration throughout repairs process.
Knowledge of service labor posting and integration with time keeping system.
Knowledge of material issues and postings.
Knowledge of material master and integration throughout repairs processing.
Manage projects of small to medium size and scope.
Translate user's requests into application system solutions.
Analyze system user requirements to define and design system configuration, enhancements, and modifications.
Work in multidisciplinary teams to define and design complex processes and procedures for the configuration, upgrade, and maintenance of sap and related application systems.
Define requirements for specific forms/reports.
Design test plans, execute test scenarios, validate test data, and document test results.
Coordinate end-user training documentation and train end users as required.
Perform project management and detailed analysis of business practices, processes, and scenarios.
Redesign procedures to suggested best business practices in concert with sap functionality.
Utilize query and reporting tools to provide flexible and timely information to system users and determine the appropriate programming tools to supply information to system users.
Perform the majority of the project management functions of the user groups including: coordinating, organizing, planning and scheduling, communicating, tracking accountability, ensuring documentation, monitoring and evaluating, problem solving and technical assistance.
May have primary responsibility for support and maintenance of related non-SAP applications or systems.
Participate in the creation and enforcement of IT software standards and procedures.
Maintain accuracy of helpdesk database of reported problems and the knowledgebase of corrective actions which resolved issue.
What You Need for this Position
At Least 3 Years of experience and knowledge of:
- SAP CS
- SAP PM
- Service Orders
What's In It for You
We offer a compensation Package which consist of:
- Competitive Salary
- Annual Bonus Plan
- Great Health Benefits
- Vacation
So, if you are a Customer Service SAP Business Analyst with experience, please apply today!
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Customer Service SAP Business Analyst - SAP, service management,
OR-Wilsonville
JS4-1168568_1

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